Thursday, 22 November 2012

USCIS Introduces New Enhancements to e-Request Service

22 Nov 2012
Last week, USCIS announced the expansion of services it offers in its e-Request system. The agency’s e-Request system enables its users to inquire about applications and petitions they have submitted. On November 19, a series of enhancements were introduced to the system, including:

The ability to create a service request for all forms to either inquire about an application or petition’s status if it is outside of the normal processing time, or notify USCIS of an administrative error in a notice or document sent to the user from USCIS.

The ability to inquire about an Application Support Center appointment notice or other notice a user was expecting to receive in regards to Form I-90 or N-400.

The site is now also accessible to individuals with disabilities, per section 508 of the U.S. law.

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